Shipping Policy

Every ERDA bracelet is composed by hand in Hawaiʻi, one natural stone at a time. Because your piece is personalized and made only once, we take a little extra time to prepare it with care.

🌿 Estimated Delivery

Most orders arrive within 7–14 business days from the date your order is placed.

This timeframe includes the time needed to compose, finish, carefully inspect, package, and ship your one-of-one bracelet.

Business days exclude weekends and U.S. public holidays.

📦 Shipping Costs

Available shipping methods and any applicable shipping costs will be shown at checkout before you complete your purchase.

🧭 Order Tracking

Once your order begins its journey, you’ll receive a shipping confirmation with tracking information. Please allow up to 48 hours for tracking updates to appear.

✏️ Shipping Address

Please review your shipping address carefully before placing your order. If you notice an error, contact us through our Contact page as soon as possible.

Once an order has shipped, we may not be able to change or redirect its destination.

🌦 Possible Delays

Delivery estimates are not guaranteed. Weather, carrier disruptions, holidays, customs, or other circumstances outside our control may occasionally cause delays.

We appreciate your patience—your ERDA is worth making thoughtfully.

🌎 International Orders

If international shipping is available for your destination, customs duties, import taxes, or handling fees may apply. These charges are determined by the destination country and are the customer’s responsibility.

International delivery may take longer than the standard 7–14 business day estimate due to customs processing.

🤍 Missing or Damaged Packages

If your package arrives damaged, appears lost, or has been marked as delivered but cannot be found, please contact us through our Contact page as soon as possible. Include your order number and any relevant photos so we can help.

For packages marked as delivered, we also recommend checking with household members, neighbors, the delivery carrier, and any secure delivery areas around your address.

Questions?

If you have any questions about your order or its journey, please reach out through our Contact page. We’ll be happy to help.

Made once. Sent with care. Never repeated.